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669 Highway 19 South - PO Box 1639
Bryson City, NC 28713
Tel: 828-488-3222

Our facility is wheelchair accessible

Feedback Form

 

In order to serve you better, we know that it is important to accept any criticisms along with praise in order to excel in our cause. We encourage you to provide us with your genuine comments on how well we served you in your time of need. 

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Funeral Home Feedback
Name of the funeral director that assisted you:  
1.  Why did you choose our funeral home? (choose all that apply):
Service pre-arranged
Recommended by clergy
Previously served family
Location
Prices
Religious Affiliation
Recommended by friend
Reputation
Facilities
Other:
2.  How did you hear about our funeral home?
Newspaper
Recommended by clergy
Funeral home employee
Other (please specify):
Yellow Pages
Getting to know you
Reputation
3.  During the arrangement conference, did you find that the information proved helpful in making your selections?
Yes No Not sure
4. Was our staff courteous?
Yes No Not sure
5. Please rate the following IF THEY APPLY!?
  Satisfied Neutral Dissatisfied Not Applicable
Initial contact with our funeral home
Arrangement conference
Merchandise selection
Appearance of deceased
Visitation
Arrangement co-ordination
Appearance of facilities
Staff attitude
6.  Please respond to the following statement: "The prices charged by our funeral home were reasonable."
I Agree I Disagree Not sure
7.  Based on your experience, would you recommend our funeral home to others? (If the answer is no, please explain below in the provided comments box)
Yes No Not sure
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